Refund policy

Please make sure you love the item before purchasing, ALL SALES ARE FINAL AND ALL ITEMS ARE SOLD “AS IS”. When purchasing antique and vintage items you acknowledge these are not new items, they are used, and will have some signs of wear/use/age. We cannot accept returns or replace your item, in most cases we only have one of each item. If there’s a problem with your order, please let us know ASAP using the Contact Us form provided or email us at support@antigotrunk.com and we will do our very best to make things right.

Please consider selecting a shipping service that includes insurance for all fragile/breakable items. If your item arrives damaged or broken and it's insured, the fastest way to receive a refund is through your selected carrier. Typically claims are filed on the carrier's website. All will require photos of the broken item, damaged box, and shipping label included with your claim. There is a limited time in which to file a claim, it varies by carrier, please do not delay, file your claim ASAP. Also, please retain all packing materials including the shipping box, shipping label AND BROKEN ITEM(S) until your claim is resolved. Sometimes the carriers (especially USPS) will not be satisfied with photos and will require you bring everything to your local office (post office) to receive your refund.

You can always contact us for any return question at support@antigotrunk.com.

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective or if you receive an incorrect item, so that we can evaluate and help make it right.  If the item is damaged, please see above paragraph.  We are not responsible for damage caused by carrier during transit.  

Unfortunately, we cannot accept returns.

UNTIL FURTHER NOTICE, WE ARE NOT SHIPPING TO COUNTRIES IN THE EU.  PLEASE DISREGARD NOTES BELOW THIS LINE

European Union 14 day cooling off period 
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds (European Union's Only)
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@antigotrunk.com.