Common queries answered
Frequently asked Questions
We accept all major credit cards: MasterCard, Visa, Discover and American Express. Also, Debit cards as long as they have a Visa or MC logo and Paypal payments are also accepted.
We deal in vintage and antiques items from a wide range of dates ranging from around 1890’s to the 1980’s. We also sell reproductions, hard to find items, discontinued items, and new items with an antique look and feel. All items listed have a “Condition” statement and will always be clearly marked as such if not a genuine antique or vintage item. Always read the “Details” we describe and the “Condition”, as well as review the pictures provided to get the best overall information on the item. However, every piece we sell is hand selected either for quality, desirability, cuteness-factor, rarity, collectability or other factors that influence our decisions at the time of purchase.
We try to keep items in their original condition as much as possible. If an item has been cleaned or restored in anyway, (only if extremely necessary), we will clearly mark this within the item’s Description and Condition.
Many people enjoy the darker patina that builds on silver and silver-plated pieces over time, or the dust and dirt collected in old bottles. We will always show the piece in its current condition.
If you enjoy the bright shine of polished silver, or the item is a for a gift and you’d like us to clean it, just let us know, we will clean it before we ship. Just ask, it’s our free service!
Speaking of gifts, we can include a free note card, just select the one you’d like at check-out, tell us what you want us to write and we’ll take care of the rest.
We ship within the contiguous United States at standard rates and shipping fees are included in the price for the majority of our items. If you are located in Alaska, Hawaii or Puerto Rico and would like to purchase an item, additional shipping will apply. You may contact us first for shipping rates using the Contact Form provided or email us at firstname.lastname@example.org. Please include your postal code. Typically, those rates are much higher, we want you to be well advised of all fees prior to placing your order with us.
Due to the nature of our business and the limited quantities available on many items, we cannot hold any items. Once it’s gone, it’s gone.
We use several shipping methods including First Class Mail, and Priority Mail and Flat Rate. You should expect to receive your order within three (3) to seven (7) working days of receiving a shipping notification.
If you experience delays in receiving your order, contact us immediately using the Contact Form provided or email us at email@example.com if there is a tracking number, we can help confirm the status of your order. Your package is is out of our control once we drop it off with the shipping vendor and we are not responsible for delays caused by that vendor.
Unfortunately for most First Class mail we have no way to track the shipment.
As a general rule, anything over 100 years old is Antique. We consider anything over 30 years old Vintage, although we’ve seen items that are 20 years old be called Vintage, we are a bit more conservative.
If you have questions about our ordering policies, how to order, or anything else not answered here, please contact us using the Contact Form provided or email us at firstname.lastname@example.org and we will respond within 24 hrs. Please provide your phone number if you would like a call back instead of email response.